When I book a flight note Air Lingus website I should be able to book my car also or even separately. I can’t be the only customer with this issue. It’s the same website that Ryan Air uses so why the problem. Please note this is a site issue and not the device. This is the same issue I had as a few months as previously, I successfully booked rental cars on the Air Lingus site many times over the years. I even tried the app both times and the app doesn’t facilitate car rental bookings. Today, August 1, I tried to make another car rental reservation, now 4 Months later and the problem still exists. I had no success and had to book through Ryan Air, with their site it was a breeze. When it came to booking a rental car on the Air Lingus, regular site. I Made my flight reservations from the USA to Ireland on the Air Lingus site with out any problem. I am sure they were not an isolated situation. The crew refused to do anything like call ahead and ask the plane be held / ask passengers to let connecting passengers disembark first / tell us what the connecting gate was. They ran out of sandwiches after serving the first four rows! The flight attendants were clearly embarrassed. They were the worst two flights of my about 1,500,000 mile flying career. As a result we were placed in the back row going with no recline of the seat and returning in the front row with my toes against the bulkhead / no ability to slip my feet under the seat in front. They did not / could not / would not help us. We were just trying to reserve seats, and confirm our flights / get boarding passes. I am talking about a full night of busy signals and being on hold for an hour before giving up. Their website was useless, their app was not functional, and it was virtually impossible to get anybody on the phone. No communications or information whatsoever from Aerlingus makes it much worse, it’s the not knowing. I will now be claiming the cost of my flights back through my credit card companies for the failure of Aerlingus to deliver to me in a reasonable time the goods and services ( flights or now vouchers)they contracted to provide to me. I will be doing everything I can to to find an alternative carrier for future flights. You would think they would have a dedicated line or online faculty to deal with this, absolutely nothing on the AerLingus website. I then wrote( snail mail) to the CEO in Dublin and he didn’t bother to answer me or even have someone else answer. Now 3 months later and absolutely no response! i called AerLingus head office in New York and the automated message said, “ if this is about vouchers hang up etc etc”, so I hung up. I applied for 4 vouchers on 4/4 ( 4 more since)and got an automatic reply saying you will hear back in 2 weeks but might be a little later due to number of claims. I am owed 8 vouchers, I am a frequent traveler on AerLingus and they are forcing me to reconsider who to fly with. Need help using Aer Lingus? Try their Help Center now! More Matches Get Pricing Info for Aer Lingus The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved. You can try any of the methods below to contact Aer Lingus. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Listed below are our top recommendations on how to get in contact with Aer Lingus.
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